Hospitality Management Diploma Program (12+12)
Glenn College’s Hospitality Management Diploma is an AHLEI recognized, two-year, 12 course diploma that prepares students with the knowledge, skills and hands-on experience to undertake future employment in the hospitality and food and beverage management industry. The first part of the course focuses on providing the ground for the key concepts and skills required of a hospitality management professional while the second provides knowledge of managing specific hospitality sectors including the management of front office, housekeeping, sales and marketing, and human resources. The program will conclude with students’ successful completion of cooperative placement (‘co-op’), getting an opportunity to apply the knowledge and skills you’ve gained through the program and gain experience.
Upon completion of this program, the successful student will have reliably demonstrated the ability to:
At the end of Glenn College’s Hospitality Management Diploma Program, students will be able to demonstrate a knowledge of management operations in the hospitality industry; including food and beverage, financial management, supervision and leadership, human resources, housekeeping, marketing and sales.
* This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education & Future Skills.
The program has been designed to involve students in a variety of learning environments and instructional delivery methods. Throughout the lecture component of the program students participate in lectures, seminars, small group discussions, guest speakers, role plays, hotel and restaurant settings, and computer labs.
Most of the classroom time exposes students to both the theory and practical application of hospitality management concepts and skills. Course projects such as reports and term paper assignments strengthen the understanding of course topics and give students opportunities to apply effective management practices. Guest speakers and guided tours of successful hotels and restaurants will further enhance the program curriculum. Some projects require students to choose their own topic, allowing them to research information and ideas that are of interest and in keeping with their own career goals.
Every student will be required to complete 960 hours of co-op to get a chance to apply the knowledge and skills they’ve received in a professional setting and gain valuable hands-on experience in the field of hospitality.
Program Organization
Students must complete all of:
Title of Course | # of Hours |
---|---|
HOSP 100 The Lodging and Food Service Industry | 80 |
HOSP 241 Management of Food and Beverage Operations | 80 |
HOSP 261 Hotel and Restaurant Accounting | 80 |
HOSP 387 Security and Loss Prevention Management | 80 |
HOSP 250 Supervision in the Hospitality Industry | 80 |
HOSP 304 Leadership and Management in the Hospitality Industry | 80 |
HOSP 281 Hospitality Facilities Management and Design | 80 |
HOSP 472 Hospitality Sales and Marketing | 80 |
HOSP 333 Managing Front Office Operations | 80 |
HOSP 357 Managing Hospitality Human Resources | 80 |
HOSP 338 Managing Housekeeping Operations | 80 |
HOSP 374 Maximizing Revenue in Hospitality Operations | 80 |
Work Experience Term (Co-op) | 960 |
Program and Homework Duration
Total program hours: In-class (960 hours; 48 weeks) + Work Experience (960 hours; 44 weeks)
= 1920 hours over 92 weeks in 2 years
Homework hours per week: 6 – 18 hours
Required Program Materials
List of course textbooks:
Title of Textbook |
---|
The Lodging and Food Service Industry, 8e |
Hospitality Facilities Management and Design, 4e |
Managing Front Office Operations, 9e |
Managing Housekeeping Operations, Revised 3e |
Security and Loss Prevention Management, 3e |
Management of Food and Beverage Operations, 6e |
Hotel and Restaurant Accounting, 8e |
Hospitality Sales and Marketing, 6e |
Revenue Management: Maximizing Revenue in Hospitality, 2e |
Supervision in the Hospitality Industry, 5e |
Managing Hospitality Human Resources, 5e |
Leadership and Management in the Hospitality Industry, 3e |