Learning Support Services are designed to ensure that all Glenn College students—regardless of their ability, learning style, or special needs—have access to a fair, inclusive, and supportive learning environment. These services help students overcome academic challenges and reach their full academic and personal potential.
All Glenn College instructors are committed to helping students achieve their academic goals by providing guidance, meaningful feedback, and individualized support throughout their studies.
In addition, Glenn College student advisors are available at any time during a student’s academic journey to assist with non-academic needs, including:
We are dedicated to fostering a supportive and encouraging learning environment where every student feels empowered to succeed.
Orientation & Welcome Package
Orientation helps students become familiar with Glenn College campus life, services and resources, tips for life in Canada, guidance on public transportation and local amenities, key contacts, and more. Students will receive a welcome package by email two weeks before their start date. This package includes instructions on how to how to sign up for the Glenn College student portal, where you can find important information on your classes, accommodation, and Healthcare plan details.
On the first day of school, all new students must bring their Passport, Medical Insurance, and Visa (if applicable).
See our sample orientation slides.
Student Support Services
Students can email gcstudenthelp@gmail.com with questions or concerns anytime and receive support quickly, even outside of class hours. Service is available Monday to Friday 5 days a week from 8 am–10 pm Pacific Time.
Glenn College provides wellness guidance and connects students with appropriate community resources to support their mental and emotional health.
Medical Insurance Policy
It is mandatory that all students enrolled at Glenn College obtain valid medical insurance for the total duration of their studies. On the first day of school, students must provide a copy of their medical insurance documentation for our records. Without valid medical insurance, students will not be allowed to attend classes until they provide proof of insurance. If students need assistance in order to get medical insurance, we are able to assist.
If you have questions about your medical insurance, or need guidance to understand coverage, or find doctors or nearby clinics, please contact a member of Glenn College’s Health Services at gcstudenthelp@gmail.com or call 604-669-1603
Glenn College is also committed to promoting student health and safety through access to mental health resources, wellness information, and addiction and overdose support services. This includes providing government-directed health and safety guidelines.
Support Services Available
Our Student Support Team can assist with
All conversations are handled with respect, privacy, and confidentiality.
How to Access Support
For assistance or to speak with a member of the Student Support Team, please contact:
Email: support@glenncollege.com
Phone: 604-669-1603
More Resource (Link)
BC Health: https://www2.gov.bc.ca/gov/content/covid-19/vaccine/booster
Students attending Glenn College programs fall into different immigration categories. For more information about eligibility to study, work and live in Canada, please visit http://www.cic.gc.ca/. (Note: Programs structured like the source material are generally not eligible for Post-Graduation work permits (PGWP)).
Glenn College does not administer, offer, or fund any institutional financial assistance, scholarships, bursaries, or awards.
If you have any questions, please contact the following departments
| Details | Contact | |
|---|---|---|
| Admissions | For support with your application or required documents | online@glenncollege.com |
| Academic Inquiry | For any questions about your coursework, tests, attendance requirements and official exams, including tips for success in your classes | allanedscafe@gmail.com |
| Student Services | If you have any questions about all student inquiries (general program/course information, class change requests, health insurance information, etc. ) | gcstudenthelp@gmail.com |
| General Inquiries | For any other questions | Info@glenncollege.com |
